MOBILE DEPOSIT

Introducing Mobile Deposit

Deposit checks quickly and easily with your iPhone or Android device - Whenever. Wherever.

 

From now until September 30, capture your checks free of charge. Starting October 1, 2015, deposit two (2) checks free in a month. Each additional check will be $0.50. Mobile Deposit is faster than regular mail and cheaper than a trip to the credit union!

 

Getting started:

To use Mobile Deposit, you need a TXDPSCU checking account and TXDPSCU's Mobile Deposit App installed on your smart phone or tablet.

 

To begin, download the free TXDPSCU Mobile Deposit app from the Apple App Store or Google Play Store.

 

 


Mobile Deposit Frequently Asked Qustions

Click the question to reveal the answer.

 

Note:
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Mobile Deposit FAQ
Who is eligible to use Mobile Deposit?

Mobile deposit is only available to Regular and Youth Checking account holders whose account has been opened more than 60 days.

What accounts can I deposit to?

You can deposit to any regular or youth checking account on which you are a primary or joint owner.

What is the maximum amount I can deposit?

$2500 per day

How many checks can I scan?

3 checks per day

Do I endorse the back of the check?

Yes. Endorse the back of each check. Make sure your check is signed to match the way the check is made out.

Can I scan more than 1 check at a time?

No, only one check, per scan (front and back of check will be scanned).

What is the minimum amount I can deposit?

There is no minimum amount to use the service.

Mobile Deposit FAQ
Is there a fee to use Mobile Deposit?

There is no fee to download the app from the Apple App Store or Google Play Store. From now until September 30, 2015, there is no fee to deposit checks. Beginning October 1, 2015, the first two (2) checks will be free in a month. Each additional check deposited will just be $0.50 – faster than regular mail and cheaper than a trip to the bank!

When is the money I deposit available for my use?

Deposits submitted before 2:30 pm C.S.T M-F, excluding holidays, will post on the same day. Deposits received after 2:30 pm C.S.T. M-F will be posted the following business day. All checks are subject to review and funds from items deposited will be available in accordance with TXDPSCU’s Funds Availability Policy.

Will I get an email once the deposit is cleared?

No. If you have a valid email address in our system, you will only receive an email if the deposit was rejected. You can log into Online Banking and review the Account History Page to see if the item has cleared.

What happens if a check I deposited and receive credit for is returned for insufficient funds?

The amount will be reversed from your account and you will be charged a regular return item fee. See Fee Schedule.

What items can I NOT deposit through Mobile Deposit?

1. Any item that is stamped with a “non-negotiable” watermark
2. Any item that contains evidence of alteration to the information originally contained on the check
3. Any foreign item, money order, or insurance check
4. Any item that is “stale dated” or “postdated”
5. Any third party check, i.e. any item that is made payable to another party and then endorsed to you by such party
6. Any item drawn on you on an account of yours at TXDPSCU or another financial institution

What do I do with the check after I have scanned it?

After scanning the check and you verified that a credit is posted to your account, you are to secure the check in a safe place for 60 days. After 60 days you should properly destroy the check.

What do I do if I find an error in my deposit transaction?

Contact the credit union, M-F, 8am-4pm C.S.T at 1-877-252-9199.

 


 

Making a Mobile Deposit

Let's get started.

 

Step One

Register

 

Click "Register Here" on the apps home page to get started. After accepting the terms and conditions, you will be asked to verify your information by entering your account number, the last four of your social security number, and your date of birth.
(This will be the primary member's information.)

Step Two

Select Deposit and Prepare your Check Deposit

 

After you register, you will need to log into the app. To start a new deposit, press the "+" button. (From now until September 30, 2015 capture all checks free of charge. Starting October 1, 2015, the first two (2) checks are free. Each check after will be $0.50.)

 

Tap "select account" to choose the account to deposit into. (You will only be able to deposit into the checking account you registered. If you have a second checking account, you will need to register it separately.)

 

Enter the amount of the check and click "Take Picture".

Step Three

Take Pictures of Your Checks

 

Sign the back of your check. Make sure the check is endorsed properly to avoid the check not going through.

 

Follow the instructions on the screen and take pictures of the front and back sides of your check. Make sure the check fits between the white corners on the screen.

 

Tap "Next" and review your deposit. If everything looks correct, tap "submit"

 

 

Step Four

You're Done!

 

You will see your deposit pending in the app. Once it has been received by the credit union, you will see the status changed. Check your online banking to verify funds have been received.

 

Checks deposited Monday-Friday before 2:30 p.m. will be credited to your account on the same day. All other deposits will be credited to your account on our next business day.

Your Money is Well Insured
Your accounts at Texas DPS Credit are protected with a high standard. With coverage from National Credit Union Administration (NCUA) and Excess Share Insurance, your money is covered up to $500,000.
Youth Accounts
Start your child's financial growth with a Texas DPS Credit Union Youth Account. It can be used to help them establish basic money management skills and there are great rewards with the account!
Convenience Driven
Manage your account and pay bills securely from the comfort of your own home with Online Banking and Online Bill Pay. Safe, secure, and makes banking so much more convenient!
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Texas DPS Credit Union | 621 W. St. Johns Ave | Austin, TX 78752
Mailing Address | PO Box 15346 | Austin, TX 78761
Toll Free 1(877)252-9199 | Austin (512)452-5211

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